RS
Rabo S
1 reviews | Active since Apr 2021
01 Aug 2024, 19:35
Rain network is *************
I've been a loyal subscriber to Rain network for 3 years, and just about 2 odd months ago I couldn't stream, game, or download/upload at the speeds that I'm paying for, which is R795/month, on the 25th of every month. I called and emailed Rain, but no one rep**** to my tickets or answered my calls.
I'm now contemplating whether to stop this subscription, seeing that Rain is not holding its end of the bargain by providing fast and reliable data connectivity. From streaming 2k footage to streaming 144p, at the price I'm paying, is disgusting if not *****.
If anyone at Rain had the decency, they would've notified me by now, but alas I haven't received not even a whiff of them contacting me.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
01 Aug 2024, 19:48Hi Rabo Sekadi, We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this ASAP. Thank you,
rain.
rain.
Rain's reply01 Aug 2024, 19:48
Official
Hi Rabo Sekadi, We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this ASAP. Thank you,
rain.
rain.
RS
Rabo S's updateReviewer Update
01 Aug 2024, 19:58Hi,
I'm sure this must be some bot programmed to reply this quickly and always use the same text. Instead of replying to a review, call me so that you can tell me if you fixed the issue, if you haven't, then tell me what's wrong so that I know if I'll still subscribe to your service or move on to a better service.
I'm sure this must be some bot programmed to reply this quickly and always use the same text. Instead of replying to a review, call me so that you can tell me if you fixed the issue, if you haven't, then tell me what's wrong so that I know if I'll still subscribe to your service or move on to a better service.
RS
Rabo S's update01 Aug 2024, 19:58
Reviewer Update
Hi,
I'm sure this must be some bot programmed to reply this quickly and always use the same text. Instead of replying to a review, call me so that you can tell me if you fixed the issue, if you haven't, then tell me what's wrong so that I know if I'll still subscribe to your service or move on to a better service.
I'm sure this must be some bot programmed to reply this quickly and always use the same text. Instead of replying to a review, call me so that you can tell me if you fixed the issue, if you haven't, then tell me what's wrong so that I know if I'll still subscribe to your service or move on to a better service.
Rain's replyOfficial
01 Aug 2024, 20:51Hello Rabo Sekadi,
Thank you for taking our call, we will be calling you at your preferred time.
Regards
rain.
Thank you for taking our call, we will be calling you at your preferred time.
Regards
rain.
Rain's reply01 Aug 2024, 20:51
Official
Hello Rabo Sekadi,
Thank you for taking our call, we will be calling you at your preferred time.
Regards
rain.
Thank you for taking our call, we will be calling you at your preferred time.
Regards
rain.
RS
Rabo S's updateReviewer Update
02 Aug 2024, 17:33Hi
Thank you for calling me. However, I've shut it down for 15 minutes, as per your advice, but for some reason, the router connects and then disconnects.
Thank you for calling me. However, I've shut it down for 15 minutes, as per your advice, but for some reason, the router connects and then disconnects.
RS
Rabo S's update02 Aug 2024, 17:33
Reviewer Update
Hi
Thank you for calling me. However, I've shut it down for 15 minutes, as per your advice, but for some reason, the router connects and then disconnects.
Thank you for calling me. However, I've shut it down for 15 minutes, as per your advice, but for some reason, the router connects and then disconnects.
RS
Rabo S's updateReviewer Update
03 Aug 2024, 10:19Hi
Thank you for your assistance.
Thank you for your assistance.
RS
Rabo S's update03 Aug 2024, 10:19
Reviewer Update
Hi
Thank you for your assistance.
Thank you for your assistance.