SD
Senzo D
1 reviews | Active since Jun 2022
11 Oct 2022, 08:26
Rain network is deducting my money even though I'm no longer using it service
I stop using rain sim card from July but last month they deduct money from my account and when I sent them an email they promise me to rectify they're error and terminate my service since I told them I'm no longer using the Sim card but what surprised me is that they are continuing to deduct money into my account because even this month they did but I'm no longer using they're service I don't know why they are doing this they're are no longer replying to my emails
Helpful (0)
Replies (15)0
Replies (15)
Rain's replyOfficial
11 Oct 2022, 08:39Hi Senzo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply11 Oct 2022, 08:39
Official
Hi Senzo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
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Senzo D's updateReviewer Update
11 Oct 2022, 08:55That what they told me last time that I should wait for 7 to 10 days for refund but they continue deducting
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Senzo D's update11 Oct 2022, 08:55
Reviewer Update
That what they told me last time that I should wait for 7 to 10 days for refund but they continue deducting
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Senzo D's updateReviewer Update
11 Oct 2022, 09:18They won't deduct and what about my money they've been deducting while I'm no longer using the Sim card
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Senzo D's update11 Oct 2022, 09:18
Reviewer Update
They won't deduct and what about my money they've been deducting while I'm no longer using the Sim card
Rain's replyOfficial
11 Oct 2022, 09:41A request for a refund has been sent to the finance department
Rain's reply11 Oct 2022, 09:41
Official
A request for a refund has been sent to the finance department
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Senzo D's updateReviewer Update
11 Oct 2022, 09:48When would I receive my money back
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Senzo D's update11 Oct 2022, 09:48
Reviewer Update
When would I receive my money back
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Senzo D's updateReviewer Update
11 Oct 2022, 10:04This is not the first time I receive information like this about my refund hope now it is true
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Senzo D's update11 Oct 2022, 10:04
Reviewer Update
This is not the first time I receive information like this about my refund hope now it is true
Rain's replyOfficial
11 Oct 2022, 10:19You will receive it.
Rain's reply11 Oct 2022, 10:19
Official
You will receive it.
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Senzo D's updateReviewer Update
11 Oct 2022, 10:32If I didn't
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Senzo D's update11 Oct 2022, 10:32
Reviewer Update
If I didn't
Rain's replyOfficial
11 Oct 2022, 10:52I promise you will receive the refund
Rain's reply11 Oct 2022, 10:52
Official
I promise you will receive the refund
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Senzo D's updateReviewer Update
11 Oct 2022, 11:27OK let me patiently wait for you
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Senzo D's update11 Oct 2022, 11:27
Reviewer Update
OK let me patiently wait for you
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Senzo D's updateReviewer Update
11 Oct 2022, 12:04If not what must I do
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Senzo D's update11 Oct 2022, 12:04
Reviewer Update
If not what must I do
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Senzo D's updateReviewer Update
11 Oct 2022, 12:18I will let you know how
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Senzo D's update11 Oct 2022, 12:18
Reviewer Update
I will let you know how
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Senzo D's updateReviewer Update
11 Oct 2022, 12:39Actual I was asking that how I will let you know since I don't have any of your details
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Senzo D's update11 Oct 2022, 12:39
Reviewer Update
Actual I was asking that how I will let you know since I don't have any of your details
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Senzo D's updateReviewer Update
11 Oct 2022, 13:09OK as you said that I have to wait from 7 to 10 days which means I will come back on the 21st of this month
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Senzo D's update11 Oct 2022, 13:09
Reviewer Update
OK as you said that I have to wait from 7 to 10 days which means I will come back on the 21st of this month
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Senzo D's updateReviewer Update
11 Oct 2022, 13:32See you then
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Senzo D's update11 Oct 2022, 13:32
Reviewer Update
See you then