Rain network is daylight *******

Yes I am well aware that you have strategically included a clause in your terms and conditions that allows you to bill a customer that you "claim" has active account even if that account has been suspended. RAIN CUTS OFF YOUR WIFI AND CONTINUES BILLING YOU FOR THE FUN OF IT, (you apparently have to cancel the subscription or you don't get a service but you are billed for it and the amount continues accumulating bear in mind this is for a service that you will not be using. This is a trap for consumers and people should be well aware of it. You are not a financial institutions. STOP TRYING TO GET PEOPLE TRAPPED WITH DEBT

If I were to use the same logic as the one in your contract then I should have received interest on the money that you wrongfully billed me when your company designed to sign me up for a service that I did not request. You took your time paying me back but you are quick to suspended accounts and bill your customers. These money hungry businesses are sickening

Thank you for agreeing with me. Now can explain to me why am I being forced to pay for August when I should only pay on the 25th. Why have the terms or our agreement suddenly changed. I will pay for July but why am I being charged for August.

Making your comment private and asking me to pay seems like a scare tactic. You are agreeing with everything I said which means I should just accept that I got *****ed off by rain. And I ask that you do not charge me for August because that was not part of our agreement but you want to bully me into paying.

Hi Rethabile

We do charge on active services as you have explained. Kindly advise if you would like to arrange for a payment plan for the outstanding fees

Regards
Rain

I dont know what to make of this response

I want to cancel my contract and be charged fairly for any outstanding fees.
Can you help with that?

Stop with the ************. I asked you a question that you are conveniently ignoring. You can simply just come out and say that you will be helpful in any way.

I fully intend to pay what I owe. Everything else is you *****ing money from me. No problem RAIN. Keep doing your thing. I will pay but this will not be the end of it.

Hi Rethabile

Kindly confirm if you would like a scheduled cancellation, it will be put now and effective for the last day of this month or an immediate cancellation.

Regards
Rain

I have had this conversation with rain on 3 separate occasions and this is the type of responses that I receive

You went as far as to take money from my account for 2 Sim cards and a contract that I did not request. Now this is your new money making scheme because the other one didn't work.

Rain stole my money and I was lucky to discover it. I'm calling you out on this because you have found a new way of *****ing from consumers

Thank you. I will settle this bill as soon as today