NK
Nompilo K

1 reviews | Active since Jul 2020

18 Sept 2021, 16:07

RAIN NETWORK IS ****

Everyday I ask myself why I continue to pay and put myself through this torture. No connection the whole day today, tried to call their call centre and I'm told they open from Monday to Friday. What am I supposed to do if I have an issue on a Saturday, am I supposed to suffer the entire weekend and wait for Monday. Sometimes I wonder if it's called rain because as soon as it gets cloudy there's no network

0
Replies (5)
Rain
Rain's reply18 Sept 2021, 17:20
Official
Hi Nompilo 

Please advise how i may assist you ?

Best regards,

NK
Nompilo K's update18 Sept 2021, 17:28
Reviewer Update
Some internet would be nice. I have no connection whatsoever, it seems like during the day I don't have connection and only get it after 10 pm. I'm paying for unlimited connection and expect better
Rain
Rain's reply19 Sept 2021, 10:27
Official
can you please confirm the address where the sim is being used?

Best regards,

NK
Nompilo K's update19 Sept 2021, 18:05
Reviewer Update
34 ryde avenue berea bulwer. There has been no connection since Friday
Rain
Rain's reply21 Sept 2021, 08:34
Official
Hi

I am finding that your sim is connected in pietermaritzburg, are you perhaps using the sim in that area ?

Best regards,