SS
Snego S
1 reviews | Active since Jun 2019
30 May 2024, 20:26
Rain Network down, no support provided upon request.
My network has been unstable since last week Friday. I have requested a call for support via my 5G router (touchscreen options) yesterday but especially today it was impossible to work as 70% if the time even now as I try to catch up on work the line insanely unstable. and I have not received a call or assistance. No details of this issue on the internet.
I have a screenshot of my query on the app. As I click on SUBMIT it gives a pop up to say "Select a SIM for this request" when there is no option or provision to do so on that page, it only asks for address and description, then provides SUBMIT button. The pop up looks like an excuse to have your query submitted.
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Replies (2)
Rain's replyOfficial
31 May 2024, 08:32Hi Snego Seven.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
Rain's reply31 May 2024, 08:32
Official
Hi Snego Seven.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
SS
Snego S's updateReviewer Update
23 Apr 2026, 17:38I tried again (once this time) on the 13 April to by that same vouch (Totalsports) and it deducted my miles without giving the voucher, I called in and reported this. Yesterday I get a response saying its one voucher, this can not be correct please see your logs for the first query before I reported the one voucher for the 13th. I've sent the below email as my response yesterday.
Can you provide the date of the total sports voucher you are referring to because I called in again last weeks to advise that I tried buying another voucher on the 13th April 2026 on Monday and I got the same error however my miles were deducted. I also advised the lady I poke to on call reference ***, to advise that can Discovery not reimburse the miles because clearly there is something wrong with the totalsport voucher, can they rather give me my vouchers because I want to buy something specific at Totalspot.Meaning the vouch that did not go through on Monday the 13th April 2026 is an additional voucher to the ones I initially reported. I have attached the screenshot I took when the same issue occurred.
Can you provide the date of the total sports voucher you are referring to because I called in again last weeks to advise that I tried buying another voucher on the 13th April 2026 on Monday and I got the same error however my miles were deducted. I also advised the lady I poke to on call reference ***, to advise that can Discovery not reimburse the miles because clearly there is something wrong with the totalsport voucher, can they rather give me my vouchers because I want to buy something specific at Totalspot.Meaning the vouch that did not go through on Monday the 13th April 2026 is an additional voucher to the ones I initially reported. I have attached the screenshot I took when the same issue occurred.
SS
Snego S's update23 Apr 2026, 17:38
Reviewer Update
I tried again (once this time) on the 13 April to by that same vouch (Totalsports) and it deducted my miles without giving the voucher, I called in and reported this. Yesterday I get a response saying its one voucher, this can not be correct please see your logs for the first query before I reported the one voucher for the 13th. I've sent the below email as my response yesterday.
Can you provide the date of the total sports voucher you are referring to because I called in again last weeks to advise that I tried buying another voucher on the 13th April 2026 on Monday and I got the same error however my miles were deducted. I also advised the lady I poke to on call reference ***, to advise that can Discovery not reimburse the miles because clearly there is something wrong with the totalsport voucher, can they rather give me my vouchers because I want to buy something specific at Totalspot.Meaning the vouch that did not go through on Monday the 13th April 2026 is an additional voucher to the ones I initially reported. I have attached the screenshot I took when the same issue occurred.
Can you provide the date of the total sports voucher you are referring to because I called in again last weeks to advise that I tried buying another voucher on the 13th April 2026 on Monday and I got the same error however my miles were deducted. I also advised the lady I poke to on call reference ***, to advise that can Discovery not reimburse the miles because clearly there is something wrong with the totalsport voucher, can they rather give me my vouchers because I want to buy something specific at Totalspot.Meaning the vouch that did not go through on Monday the 13th April 2026 is an additional voucher to the ones I initially reported. I have attached the screenshot I took when the same issue occurred.