TM
Tshepo M

1 reviews | Active since Apr 2024

06 Apr 2024, 18:26

Rain network - doing least to make sure their customers are happy

So much dissatisfaction with this network... I had been using rain network. Loyal customer for over four years. With their rain promotions. I was offered rain one sim cards. Mistakenly I ported my business number to rain... Now I hardly have coverage with my business number. Asking their consultants on what to do. I was offered another contract I don't need nor use... Now my premiums are double than what they should... Called them yet again they telling me they can't help me they did all they could do... And I should continue paying for something which is useless. When there's rain, rain is not available... I'm so dissatisfied with them

0
Replies (1)
Rain
Rain's reply06 Apr 2024, 18:49
Official
Hi Tshepo Malakoane

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.