Rain network

My payment date is on the 15th monthly,rain sent me a link if I would like to make early payment,I used the link for payment as sent to me and made payment on the 14th of Dec 2023 to my suprise they deactivated my services on the 15th,I called them and they requested proof of payment (Ref ***9) I sent to them,when I called again on the 16th I was told the matter has been escalated,I called again,and sent emails several times and I'm still offline,I had buy manual data (using different service provider)because of my kids,on the 25th Dec 2023 I made another payment of half the normal amount to rain(USING THEIR LINK AGAIN😡😡) and they activated my services...IM NOT HAPPY AT ALL, IM EVEN THINKING OF CANCELLING rain AND USE ANOTHER SERVICE PROVIDER..😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡