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Siya N

1 reviews | Active since Feb 2021

11 Feb 2021, 09:11

RAIN NETWORK CUSTOMER SERVICE IS PATHETIC

I am a new customer at RAIN and my experience so far is by far the worst. I feel like I have just been ****med. They have ZERO Customer Service! the Support Department does not even exist you will listen to waiting music for hours on end. The only way to get any and I mean any assistance is to keep calling Sales Department, they are the only department working at RAIN of course! I would advise anybody enticed by RAIN offers to rather go for the Reputable Networks Instead.

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Replies (1)
Rain
Rain's reply11 Feb 2021, 09:41
Official
Good morning Siya.

We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, we might not be able to activate SIMs for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.

Kind Regards 
Mosa