lA
layla A
1 reviews | Active since Oct 2024
14 Oct 2024, 08:49
Rain Network & customer service
absolutely terrible customer service
they provide "new" routers but the network is always down messages dont go through calls just cut cannot watch tv in peace
Helpful (0)
Replies (29)0
Replies (29)lA
layla A's updateReviewer Update
14 Oct 2024, 13:28Hi
Someone tried to call but I missed it due to being busy
They may call me back
Thank you
Someone tried to call but I missed it due to being busy
They may call me back
Thank you
lA
layla A's update14 Oct 2024, 13:28
Reviewer Update
Hi
Someone tried to call but I missed it due to being busy
They may call me back
Thank you
Someone tried to call but I missed it due to being busy
They may call me back
Thank you
lA
layla A's updateReviewer Update
15 Oct 2024, 12:11hi, im still unable to use the router
either the network light is blue or off
even if its on, it dont work
either the network light is blue or off
even if its on, it dont work
lA
layla A's update15 Oct 2024, 12:11
Reviewer Update
hi, im still unable to use the router
either the network light is blue or off
even if its on, it dont work
either the network light is blue or off
even if its on, it dont work
lA
layla A's updateReviewer Update
15 Oct 2024, 12:11im paying for something i cant use
that not fair
that not fair
lA
layla A's update15 Oct 2024, 12:11
Reviewer Update
im paying for something i cant use
that not fair
that not fair
lA
layla A's updateReviewer Update
18 Oct 2024, 05:58Hi
No one has called as yet to make arrangements for delivery
No one has called as yet to make arrangements for delivery
lA
layla A's update18 Oct 2024, 05:58
Reviewer Update
Hi
No one has called as yet to make arrangements for delivery
No one has called as yet to make arrangements for delivery
lA
layla A's updateReviewer Update
18 Oct 2024, 08:02Thank you
lA
layla A's update18 Oct 2024, 08:02
Reviewer Update
Thank you
lA
layla A's updateReviewer Update
21 Oct 2024, 13:30hi, any idea when they will call ? its been 6 days and no one has called
you advised it takes 5 working days
you advised it takes 5 working days
lA
layla A's update21 Oct 2024, 13:30
Reviewer Update
hi, any idea when they will call ? its been 6 days and no one has called
you advised it takes 5 working days
you advised it takes 5 working days
Rain's replyOfficial
21 Oct 2024, 17:31Hi Layla A,
Kindly be advised that working days does not include weekends. The relevant team will soon be in contact for the delivery of the device swap.
Regards,
rain.
Kindly be advised that working days does not include weekends. The relevant team will soon be in contact for the delivery of the device swap.
Regards,
rain.
Rain's reply21 Oct 2024, 17:31
Official
Hi Layla A,
Kindly be advised that working days does not include weekends. The relevant team will soon be in contact for the delivery of the device swap.
Regards,
rain.
Kindly be advised that working days does not include weekends. The relevant team will soon be in contact for the delivery of the device swap.
Regards,
rain.
lA
layla A's updateReviewer Update
22 Oct 2024, 15:10hi
please note, the network is very bad
i havent been able to use the internet properly
i need to be credited for the downtime in the last week with the new router that was delivered
thank you
please note, the network is very bad
i havent been able to use the internet properly
i need to be credited for the downtime in the last week with the new router that was delivered
thank you
lA
layla A's update22 Oct 2024, 15:10
Reviewer Update
hi
please note, the network is very bad
i havent been able to use the internet properly
i need to be credited for the downtime in the last week with the new router that was delivered
thank you
please note, the network is very bad
i havent been able to use the internet properly
i need to be credited for the downtime in the last week with the new router that was delivered
thank you
lA
layla A's updateReviewer Update
24 Oct 2024, 08:26hi, please call me URGENTLY
lA
layla A's update24 Oct 2024, 08:26
Reviewer Update
hi, please call me URGENTLY
lA
layla A's updateReviewer Update
24 Oct 2024, 08:28u guys gave me a fixed unit
that information was NOT disclosed to me, all they said was, its an "outside unit" without an explanation
if i need to take my router with me for my work, what do i do ?
that information was NOT disclosed to me, all they said was, its an "outside unit" without an explanation
if i need to take my router with me for my work, what do i do ?
lA
layla A's update24 Oct 2024, 08:28
Reviewer Update
u guys gave me a fixed unit
that information was NOT disclosed to me, all they said was, its an "outside unit" without an explanation
if i need to take my router with me for my work, what do i do ?
that information was NOT disclosed to me, all they said was, its an "outside unit" without an explanation
if i need to take my router with me for my work, what do i do ?
lA
layla A's updateReviewer Update
24 Oct 2024, 08:41this is beyond ridiculous !!!!
lA
layla A's update24 Oct 2024, 08:41
Reviewer Update
this is beyond ridiculous !!!!
lA
layla A's updateReviewer Update
24 Oct 2024, 08:43i require rain to contact ccd and advise them to return the router TODAY, the 1 i gave them this morning
i will not be without a working router for another week bcz rain is so damn ***********
i will not be without a working router for another week bcz rain is so damn ***********
lA
layla A's update24 Oct 2024, 08:43
Reviewer Update
i require rain to contact ccd and advise them to return the router TODAY, the 1 i gave them this morning
i will not be without a working router for another week bcz rain is so damn ***********
i will not be without a working router for another week bcz rain is so damn ***********
lA
layla A's updateReviewer Update
24 Oct 2024, 08:44rain is extremely unprofessional
lA
layla A's update24 Oct 2024, 08:44
Reviewer Update
rain is extremely unprofessional
lA
layla A's updateReviewer Update
24 Oct 2024, 08:58due to rains incompetence , even the data i=on my sims are depleted bcz of the no network and now AGAIN i am left without a device
lA
layla A's update24 Oct 2024, 08:58
Reviewer Update
due to rains incompetence , even the data i=on my sims are depleted bcz of the no network and now AGAIN i am left without a device
lA
layla A's updateReviewer Update
24 Oct 2024, 09:43i have requested to called over an hour ago
i have also been calling for an hour waiting to speak to someone and i have been unsuccessful
i have also been calling for an hour waiting to speak to someone and i have been unsuccessful
lA
layla A's update24 Oct 2024, 09:43
Reviewer Update
i have requested to called over an hour ago
i have also been calling for an hour waiting to speak to someone and i have been unsuccessful
i have also been calling for an hour waiting to speak to someone and i have been unsuccessful
lA
layla A's updateReviewer Update
24 Oct 2024, 13:24THE DEVICE IS NOT FUNCTIONING , GERSHON advised i request for him should i require further assistance - please may he call me asap
lA
layla A's update24 Oct 2024, 13:24
Reviewer Update
THE DEVICE IS NOT FUNCTIONING , GERSHON advised i request for him should i require further assistance - please may he call me asap
lA
layla A's updateReviewer Update
24 Oct 2024, 14:22I WANT TO BE CREDITED FOR THE DOWN TIME
lA
layla A's update24 Oct 2024, 14:22
Reviewer Update
I WANT TO BE CREDITED FOR THE DOWN TIME
lA
layla A's updateReviewer Update
25 Oct 2024, 07:13What time will the technician be coming today?
You guys keep giving devices that DO NOT WORK
You guys keep giving devices that DO NOT WORK
lA
layla A's update25 Oct 2024, 07:13
Reviewer Update
What time will the technician be coming today?
You guys keep giving devices that DO NOT WORK
You guys keep giving devices that DO NOT WORK
lA
layla A's updateReviewer Update
25 Oct 2024, 10:45over 3 hours and still no response
lA
layla A's update25 Oct 2024, 10:45
Reviewer Update
over 3 hours and still no response
lA
layla A's updateReviewer Update
25 Oct 2024, 10:46over 3 hours and still no response, no feedback at all
lA
layla A's update25 Oct 2024, 10:46
Reviewer Update
over 3 hours and still no response, no feedback at all
lA
layla A's updateReviewer Update
25 Oct 2024, 10:46rains customer service is pathetic
lA
layla A's update25 Oct 2024, 10:46
Reviewer Update
rains customer service is pathetic
lA
layla A's updateReviewer Update
25 Oct 2024, 10:51VERY QUICK TO DEBIT MY ACCOUNT WHEN I DONT EVEN HAVE A WORKING DEVICE
lA
layla A's update25 Oct 2024, 10:51
Reviewer Update
VERY QUICK TO DEBIT MY ACCOUNT WHEN I DONT EVEN HAVE A WORKING DEVICE
lA
layla A's updateReviewer Update
25 Oct 2024, 14:53its 15.00pm .. what time will they end up coming !? this is damn unacceptable
lA
layla A's update25 Oct 2024, 14:53
Reviewer Update
its 15.00pm .. what time will they end up coming !? this is damn unacceptable
lA
layla A's updateReviewer Update
25 Oct 2024, 15:19say the same thing over and over and NOTHING actually gets done or resolved timeously
lA
layla A's update25 Oct 2024, 15:19
Reviewer Update
say the same thing over and over and NOTHING actually gets done or resolved timeously
lA
layla A's updateReviewer Update
25 Oct 2024, 15:56and when will that be ! when its comes to debiting my account, that is done on time
yet im without a proper working device for weeks
yet im without a proper working device for weeks
lA
layla A's update25 Oct 2024, 15:56
Reviewer Update
and when will that be ! when its comes to debiting my account, that is done on time
yet im without a proper working device for weeks
yet im without a proper working device for weeks
lA
layla A's updateReviewer Update
29 Oct 2024, 08:12AND WHEN EXACTLY IS THAT ?? ITS BEEN 6 DAYS
lA
layla A's update29 Oct 2024, 08:12
Reviewer Update
AND WHEN EXACTLY IS THAT ?? ITS BEEN 6 DAYS
lA
layla A's updateReviewer Update
29 Oct 2024, 11:20WHEN WILL I GET A RESPONSE ?!!!!!!
lA
layla A's update29 Oct 2024, 11:20
Reviewer Update
WHEN WILL I GET A RESPONSE ?!!!!!!
lA
layla A's updateReviewer Update
29 Oct 2024, 11:20WHEN WILL I GET MY DEVICE ????
lA
layla A's update29 Oct 2024, 11:20
Reviewer Update
WHEN WILL I GET MY DEVICE ????
lA
layla A's updateReviewer Update
29 Oct 2024, 16:27you keep saying that and nothing is being done, how long am i supposed to wait? id rather cancel and take it out with a different service provider
lA
layla A's update29 Oct 2024, 16:27
Reviewer Update
you keep saying that and nothing is being done, how long am i supposed to wait? id rather cancel and take it out with a different service provider