KV
Kevin V

1 reviews | Active since Feb 2023

25 Feb 2023, 13:14

Rain Network Are ****s

After canceling Rain in December , recieving confirmation of cancellation on 4th January 2023, rain has now debited my account end Jan and now Feb for a service I have not used since December. Debicheck is a problem

0
Replies (5)
Rain
Rain's reply25 Feb 2023, 13:37
Official
Hi Kevin.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
KV
Kevin V's update27 Feb 2023, 21:19
Reviewer Update
***
KV
Kevin V's update27 Feb 2023, 21:20
Reviewer Update
This account is on my wife's name Zaytoen Otto
KV
Kevin V's update01 Mar 2023, 01:36
Reviewer Update
we canceled in December and the sim card was not used in January hence we are aware of the billing however you gave me 3 different reasons this week for deducting. The consultant on the phone stated this however the service from rain was stopped on the 04/01/2023 and that sim was not in use.
KV
Kevin V's update01 Mar 2023, 01:37
Reviewer Update
your accounts department to this day has not called back. You guys are worse than government excuse after excuse.