Rain Network and customer support is really bad

Item: Rain
Rating: 1
Author: jonathan R

Terrible customer care and service

I have been logging calls for over 2 weeks as my home WIFI does not work.

Their is no customer care number as they are forcing the usage of their online bot

I am cancelling the service now

Helpful (0)

Replies (2)

Rain's replyOfficial

13 Nov 2025, 10:29

Hi jonathan
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

Rain's reply13 Nov 2025, 10:29

Official

Hi jonathan
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

Rain's replyOfficial

13 Nov 2025, 10:30

Hi Jonathan,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Rain's reply13 Nov 2025, 10:30

Official

Hi Jonathan,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.