1 reviews | Active since Oct 2016
Rain Network
Cancelling the contract with rain it’s a ****. I cancelled my account on 3 March . I was debited on 1 March and again on the 28 March . I thought my contract was cancelled on the 30 of April I was debited again. Called and WhatsApp support services was just useless . You are being directed to Chinese or Japanese consultants who speak like programmed robots. I wanted my refund and unfortunately you can’t get it because you are not allowed to talk to anyone in finance. Rain it’s a **** cancellation of the contract is not guaranteed. A colleague had a similar problem. I’m worried they might debit my account again. The bank can’t help you with anything you can only cancel the contract with Rain. Don’t subscribe with Rain it’s a ****. Very disappointed.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in touch.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in touch.
Regards,
rain.
I was billed on 1 of March and I cancelled the account on the 3 March. You debited my account again on the 29 of March for what? The next debit was again on the 30 April. For what again because I never used your services.
I’ve noted that my account is still active now and you haven’t cancelled it. It’s shows that the next statement will be billed on the 25 May and the transaction history on your app only show 2 statements of 25 March and 25 February. No 3 moths or 6 months statements.
Just cancel the account and refund me my money.
I was billed on 1 of March and I cancelled the account on the 3 March. You debited my account again on the 29 of March for what? The next debit was again on the 30 April. For what again because I never used your services.
I’ve noted that my account is still active now and you haven’t cancelled it. It’s shows that the next statement will be billed on the 25 May and the transaction history on your app only show 2 statements of 25 March and 25 February. No 3 moths or 6 months statements.
Just cancel the account and refund me my money.