Rain network

Disappointment with Service

I hope this message finds you well.

I’m writing to express my disappointment with Rains' service in my area. I frequently experience connection problems while working from home, which has been very stressful. I often have to purchase additional data to get my work done because the connection is unreliable.

Additionally, I was informed at signup that my payment would be debited on the 25th, but I’ve had to send multiple messages just to receive a payment link. I recently made a payment, but the router is still not working, making it impossible for me to watch anything or work effectively.

I would appreciate your prompt attention to these issues.