NR
Nazira R

1 reviews | Active since Jan 2019

26 Oct 2022, 16:50

Rain network

Absolutely pathetic service from Rain....they debited my account, after sending me a email saying my account had been suspended and my simcard was not active anymore. I requested a full refund on that debit order with their billing department, they then contacted me and refused to give me a refund. I mean how can I pay money for a service that I am not using???

0
Replies (3)
Rain
Rain's reply26 Oct 2022, 16:55
Official
Hi ****ra.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
NR
Nazira R's update26 Oct 2022, 17:11
Reviewer Update
Do you want me to provide my bank statements?

NR
Nazira R's update26 Oct 2022, 17:44
Reviewer Update
I joined August 24th and before the Sim could be activated I had to pay R479 so for which month was that? As far as I know, you pay in advance , you pay and then you are connected for that month, that is how you guys have been debiting me