LM
Lulama M

1 reviews | Active since Apr 2022

01 Apr 2022, 18:50

Rain needs to reverse the money they deduct from our account.

We haven't been using rain for over a year with much brother, but today rain decided to deduct R950.00 from his account. How is that possible when we have been reporting bad network connection and no one has bothered to get back to us, we then decided to stop using it. It's been more than 12months and just out of nowhere Rain deducts almost a thousand Rands.

0
Replies (5)
Rain
Rain's reply01 Apr 2022, 18:53
Official
Hi Lulama 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.
LM
Lulama M's update01 Apr 2022, 19:02
Reviewer Update
Thank for you response.

I would love to cancel the service and also my brother's account too needs to be canceled and his money refunded...

Will be waiting for your feedback....
LM
Lulama M's update01 Apr 2022, 20:02
Reviewer Update
Hi. His contact number is +***0.

LM
Lulama M's update02 Apr 2022, 14:17
Reviewer Update
Thank you

By When can we expect the R950 to be reversed ?
LM
Lulama M's update05 Apr 2022, 16:37
Reviewer Update
Hi.

Not on my number, but for the *** *** was deducted on his account and he hasn't been using rain for over a year now.