Rain-nada-data

I have logged countless tickets trying to get Rain to permanently disconnect me from a faulty tower. Every time they switch me to a different tower, and for a glorious few days we have internet. And then - bam - we get connected to the same tower. They even promised to send their technician out to see to the tower, but it hasn't improved. This process have repeated itself numerous times over the past few months. I have asked again and again and again to no avail. All I want is the speed and internet I was promised (and paying for - mind you!) when I first signed up. I have kept up my end of the bargain - they are happy to take my payments, but not so eager to supply the product and services. I have logged the umpteenth complaint more than a week ago which they have chosen to ignore. And yes, per their instruction I have "optimised" the wifi - optimise my ass.