RAIN MUST GO!

This company is *****. Their services are terrible and they lack customer focused approach. I have been having endless issues with their service start from terribly slow internet connection to no service at all. I have raised numerous complaints directly with them but none has been addressed. The keep disconnecting my services when payment has been made and the staff is very rude and disrespectful. The recent interaction (#***0 - billing support) I made to them on 13 September was the worst interaction I have received in my entire life. The have on numerous occassions allocated allowances to my sime cards only to be removed then next day and they will tell lies saying I have used up all the services when they actually telling lies.

Below is a list of some of the complaints I have raised with were never addressed nor attended to.

All they do is pretend that they are calling you, let the phone ring once then drop the call. I am still yet to receive callback from all the complaints and concerns I've raised.

#***6 #***6 #***3 #***7 #***7 #***9 #***3

I am now in the process of cancelling the services I have with Rain but they are making that difficult too which I beleive it is breach or violation of consumer rights.

Please help me get out of this misery. My number is ***