AB
AmphiArts B
1 reviews | Active since Jul 2021
24 Nov 2023, 08:06
Rain must fall
I am so sick and tired of being taken advantage of by RAIN. Every month ridiculous charges on my account that they can't explain, South Africa is in a crisis and we have network companies like Rain exploiting South Africans in any situation, in the last 3 months with this network I have paid too much because of their mistakes and now my business is suffering on overdraft because they keep taking more than what they have advertised and it is time for me to cancel this nonsense. "black people you are on your own"
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Replies (3)AB
AmphiArts B's updateReviewer Update
24 Nov 2023, 08:46For the longest period of our relationship with RAIN, we had a subscription that was R599 until we added the SIM cards that were supposed to add R200 or R250 to the billing every month, and now we do not know what our monthly payment because it is always up and down. Please explain to us why is the billing over R1000, what are the extra charges for? We will keep coming to Hello Peter and expose your exploitation if this doesn't get resolved and I spend airtime calling your customer service that doesn't answer me
AB
AmphiArts B's update24 Nov 2023, 08:46
Reviewer Update
For the longest period of our relationship with RAIN, we had a subscription that was R599 until we added the SIM cards that were supposed to add R200 or R250 to the billing every month, and now we do not know what our monthly payment because it is always up and down. Please explain to us why is the billing over R1000, what are the extra charges for? We will keep coming to Hello Peter and expose your exploitation if this doesn't get resolved and I spend airtime calling your customer service that doesn't answer me
Rain's replyOfficial
24 Nov 2023, 09:27Hi AmphiArts BeCreative.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply24 Nov 2023, 09:27
Official
Hi AmphiArts BeCreative.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
AB
AmphiArts B's updateReviewer Update
24 Nov 2023, 10:33From paying R599 a month to this:
September - R1 571,13
October - R1,136.39
November - R1,136.39
R3 843, 91 in three months yet the upgrade was R75 in the sim card deal but I am still getting charged for my old router. So confused
September - R1 571,13
October - R1,136.39
November - R1,136.39
R3 843, 91 in three months yet the upgrade was R75 in the sim card deal but I am still getting charged for my old router. So confused
AB
AmphiArts B's update24 Nov 2023, 10:33
Reviewer Update
From paying R599 a month to this:
September - R1 571,13
October - R1,136.39
November - R1,136.39
R3 843, 91 in three months yet the upgrade was R75 in the sim card deal but I am still getting charged for my old router. So confused
September - R1 571,13
October - R1,136.39
November - R1,136.39
R3 843, 91 in three months yet the upgrade was R75 in the sim card deal but I am still getting charged for my old router. So confused