NM
Nokuthula M
1 reviews | Active since Jun 2019
31 Jan 2023, 12:41
Rain must fall
Nonsense service from rain I've requested to cnacell soo many times and they still continue to open the service and bill me.... I've stopped paying in December and they still open the service in January I am. Not willing to pay as I've logged a number of incidents requesting that it's nit a contract and if I didn't pay they shouldn't open the internet but the continue I am. Enough with how I am. Billed for something I don't use and refuse to pay I want the sin closed and won't pay a single cent
Helpful (0)
Replies (12)0
Replies (12)Rain's replyOfficial
31 Jan 2023, 12:48Hi Nokuthula.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply31 Jan 2023, 12:48
Official
Hi Nokuthula.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 13:45No I have one outstanding invoice I will not pay for January as you saw I didn't pay December but continue not to suspend the service I logged soo many tickets saying don't open the service till I pay December you still continued to opne the service till date its open I don't use it cause I can't afford it and the only amount I will pay is for December it's not my fault that you are not professional and rip people off if client hasnt paid why not suspend the service
NM
Nokuthula M's update31 Jan 2023, 13:45
Reviewer Update
No I have one outstanding invoice I will not pay for January as you saw I didn't pay December but continue not to suspend the service I logged soo many tickets saying don't open the service till I pay December you still continued to opne the service till date its open I don't use it cause I can't afford it and the only amount I will pay is for December it's not my fault that you are not professional and rip people off if client hasnt paid why not suspend the service
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 13:49Why open the service is we have no contract if I don't pay then I shouldn't get the service... So it's not my fault I don't owe you anything for January as it's not my problem I logged soo many incidents and yourl keep saying it's escalated..... I've had an issue with this service since 2022 and each time I tell your to cancel your continue.... I want it canceled immediately and I want that amount removed I owe you nothing caus e it's your duty that if an account hasn't been paid you suspend since we have no contract
NM
Nokuthula M's update31 Jan 2023, 13:49
Reviewer Update
Why open the service is we have no contract if I don't pay then I shouldn't get the service... So it's not my fault I don't owe you anything for January as it's not my problem I logged soo many incidents and yourl keep saying it's escalated..... I've had an issue with this service since 2022 and each time I tell your to cancel your continue.... I want it canceled immediately and I want that amount removed I owe you nothing caus e it's your duty that if an account hasn't been paid you suspend since we have no contract
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 13:54I want rain out of my life yourl **** people and I will not pay that amount I am. Disputing it caus ei have Re:#***.... ***..... ***.... ***...... ***.... All these are indicating that you guys only pay attention to people on hello Peter I guess cause I've told yourl when january started that I don't want this anymore but cause yourl used to ******** people you opened the service still till now even thou I didn't pay December you still don't suspend
NM
Nokuthula M's update31 Jan 2023, 13:54
Reviewer Update
I want rain out of my life yourl **** people and I will not pay that amount I am. Disputing it caus ei have Re:#***.... ***..... ***.... ***...... ***.... All these are indicating that you guys only pay attention to people on hello Peter I guess cause I've told yourl when january started that I don't want this anymore but cause yourl used to ******** people you opened the service still till now even thou I didn't pay December you still don't suspend
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 14:11I am not liable for anything if I've tried telling yourl I don't want the service you yet continue to not suspend.... I Said I don't want the service I don't care what the invoices say if I have prove of incident..... Don't tell me about January cause if December is not paid then why not suspend in January I won't pay it shame you guys are used to ******** people.... I said cancel you keep asking me on thing yet I've said cancel.... You guys ****. People... Now in jan that service is on I've said I don't want it soo many time I've logged and logged any no assistanceso it means what scares yourl is hello Peter
NM
Nokuthula M's update31 Jan 2023, 14:11
Reviewer Update
I am not liable for anything if I've tried telling yourl I don't want the service you yet continue to not suspend.... I Said I don't want the service I don't care what the invoices say if I have prove of incident..... Don't tell me about January cause if December is not paid then why not suspend in January I won't pay it shame you guys are used to ******** people.... I said cancel you keep asking me on thing yet I've said cancel.... You guys ****. People... Now in jan that service is on I've said I don't want it soo many time I've logged and logged any no assistanceso it means what scares yourl is hello Peter
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 14:13Log a payment dispute cause I've told you that I don't want the service and you didn't suspend even after not paying... Your agreement clearly states No CONTRACTS but you clearly don't follow that and force people into paying for something you could have suspended
NM
Nokuthula M's update31 Jan 2023, 14:13
Reviewer Update
Log a payment dispute cause I've told you that I don't want the service and you didn't suspend even after not paying... Your agreement clearly states No CONTRACTS but you clearly don't follow that and force people into paying for something you could have suspended
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 14:16Post paid how if the service is paid for when you start... You think yourl are smart and used to playing with People
NM
Nokuthula M's update31 Jan 2023, 14:16
Reviewer Update
Post paid how if the service is paid for when you start... You think yourl are smart and used to playing with People
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 15:04Well I don't have the funds to pay that and reason the service had to be suspended so if you guys don't want to cancel or suspend then it's sad cause I won't pay even for January you till haven't suspended this service so it means IL be billed for January again for something I said I don't want..... So clearly it means youl will pay the service yourself cause definitely I won't and I am. Taking it to the ombudsmancause it's beenonths saying I want to cancel but nothing has been done I have all the ref numbers and will use them. As proof
NM
Nokuthula M's update31 Jan 2023, 15:04
Reviewer Update
Well I don't have the funds to pay that and reason the service had to be suspended so if you guys don't want to cancel or suspend then it's sad cause I won't pay even for January you till haven't suspended this service so it means IL be billed for January again for something I said I don't want..... So clearly it means youl will pay the service yourself cause definitely I won't and I am. Taking it to the ombudsmancause it's beenonths saying I want to cancel but nothing has been done I have all the ref numbers and will use them. As proof
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 15:05So if that sim. Still connects for jan and I have 2 missed invoices it means yourl ******** me.... I won't pay it told you log a dispute cause I am not paying a singles cent to rain ause I've said if I don't pay why not suspend the service
NM
Nokuthula M's update31 Jan 2023, 15:05
Reviewer Update
So if that sim. Still connects for jan and I have 2 missed invoices it means yourl ******** me.... I won't pay it told you log a dispute cause I am not paying a singles cent to rain ause I've said if I don't pay why not suspend the service
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 15:19Using it how if the router is at home and I am at work I don't connect to that thing as it hardly works due to loadshedding I've complained was even given a new sim due to connection..... If I didn't pay why is not suspended you still can't answer that then it's clear it's a **** i will log it with the ombudsman aswell cause you continue to provide a service I've said I don't want i didnt pay but you refuse to suspend the service
NM
Nokuthula M's update31 Jan 2023, 15:19
Reviewer Update
Using it how if the router is at home and I am at work I don't connect to that thing as it hardly works due to loadshedding I've complained was even given a new sim due to connection..... If I didn't pay why is not suspended you still can't answer that then it's clear it's a **** i will log it with the ombudsman aswell cause you continue to provide a service I've said I don't want i didnt pay but you refuse to suspend the service
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 15:20You keep asking me the same stupid question if I want immediate cancelation I've said it that why is it not suspended like are stupid hired at rain caus e clearly it seems so... If I am. Asking why is it not suspended its a clear indication I want the cancelation done
NM
Nokuthula M's update31 Jan 2023, 15:20
Reviewer Update
You keep asking me the same stupid question if I want immediate cancelation I've said it that why is it not suspended like are stupid hired at rain caus e clearly it seems so... If I am. Asking why is it not suspended its a clear indication I want the cancelation done
NM
Nokuthula M's updateReviewer Update
31 Jan 2023, 18:19Rain is the worst and I'd never recommend anyone to work with you... *******
NM
Nokuthula M's update31 Jan 2023, 18:19
Reviewer Update
Rain is the worst and I'd never recommend anyone to work with you... *******
