Rain must be *******

The request was done over a phone call. I would also like you to provide me with an email address of where i can send a complaint, with of a copy of the terms and conditions from Rain since it looks like they forgot what they have stated to us. I have multiple complains which i am not getting assistance of over of the phone. And like now for instance i cant provide proof of cancellation request since it was done over the phone, i prefer to do my stuff via email so i have proof and it becomes easier should i decide to take this matter the legal route

Why do we always have to send complains over hellopeter and you guys dont respond to our tickets and always cut our phone calls??
What about August?? That wifi was not working, it was suspended. You can provide me with your email address so share the messages. So why do I have to pay for August??
And when i call to ask you put the wifi on hold till i pay you cut my calls, which i am also doing a courtesy by doing that, as this is a month-to-month billing, and it should disconnect if not paid. Stated by your terms and conditions section 10.8 and section 16.2.2
I used your network the month of July and like to pay for July only.

Then suspend the account until i am able to pay it. Cause i will not be charged for September as well when i didnt use your services. When i make payment 1st of Nov then it will go back up. Cause you guys definitely dont know the definition behind "month-to-month"

Arrange for payment for 2nd of November. I will pay R1138.00 no more than that.
If 1st of November i find my bill has gone up, i will no longer be paying, since its still offline as we speak. I will not pay for October

Hi, my account has been billed again for the month of February when it was not used. I would kindly ask that you do the same as you did Ocober 2024 and remove the billing for February 2025 so i can get my account up to date