LH
Leon H

1 reviews | Active since Mar 2023

05 May 2025, 08:16

Rain Mr. Promise

Good morning

Can you been so kind and close my account and pay my money back into my account ASAP.

Because I am still waiting for a rooter that working.Never made use of your services. But you deducted money from my bank account in March and April.This is been going on now from the 09 April 2025.Still nothing happened. Lying to say they try to phone me.Its a ly.

I like to canceled the deal with Rain .Like to send the rooter back.I already locked 2 complains Reference Number: ***6 on the 02 April 2025 Reference No.***4 on the 07 April.

09 April 2025 i received this respond after reporting it to Hallopeter. Hey Leon H, We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.Regards,rain.

I been struggling with this problem since the day I received the rooter the first time.Talk on WhatsApp 2 time.Phone your call centre.This is absolutely bad service I ask for a refund of the money you deducted out of my Nedbank account. 02 April 2025 R1128.03.Not even the amount of R625 we agreed on per month.

You are unprofessional and bad service providers. Lighing to you customers.

Regards

Leon Hattingh

0
Replies (1)
Rain
Rain's reply05 May 2025, 17:51
Official
Hi Leon,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.

Thank you.
rain.