1 reviews | Active since Jan 2020
Rain month on month agreement is a ****. Wait until you want to discontinue it, they will tell you that you are now owing them.
I had a month on month agreement with Rain. I then told them that l will not be continue with the month on month agreement . This was in March 2024. Now in July 2024 they have debited my account with more than 5 transactions which l do not know what they are for. They started by calling and l told them l do not owe them anything. Remember they also do not monitor their email account so that they can get away with detailed communication of the matter. However, l do remember the date and time of the recorded call l had with them , including the confirmation email that they sent to me. I am so disappointed in them. Whoever has a contract or a month on month agreement with them , be careful, the day you will want to stop it , they will ensure that they try and milk your way out.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Your device is ready for collection. However, please improve your processes or systems of communication and everything. I don't think its always good for your clients to go through this pain before their issues are considered. To me it seems as if this is your strategy . Should the client not report you , you always get away with this issue.
I will patiently wait for you to come and collect your 5G ****le and process my refund.
Thank you.
Your device is ready for collection. However, please improve your processes or systems of communication and everything. I don't think its always good for your clients to go through this pain before their issues are considered. To me it seems as if this is your strategy . Should the client not report you , you always get away with this issue.
I will patiently wait for you to come and collect your 5G ****le and process my refund.
Thank you.
This serves as a follow up on my refund . You promised to process my refunds once you receive your device. Now l have sent back your device and you are no longer saying anything about my refund. A response will be appreciated.
This serves as a follow up on my refund . You promised to process my refunds once you receive your device. Now l have sent back your device and you are no longer saying anything about my refund. A response will be appreciated.
