Rain mobile unfairly disconnecting my internet

I paid my account as i always do and had no issue from the 1st of April until 6 days ago.

In the middle of the day my account was suspended pending an amount of R789.00 which was paid on the 3rd i have all the proof.

I was told by more than 10 staff going through more than 14 emails spreading through 6 days and over 25 dms to their twitter account with no resolution.

I have had to spend over R300 to continue my work from home buying mobile data from my network provider while this continued.

I have thus send them all the proof of deposits and i am still unable to connect. I will be asked another R780 month end for services i was not offered.