KL
Kealeboga L
1 reviews | Active since Oct 2016
27 Jan 2022, 14:01
Rain mobile tsotsis
I canceled my subscription with rain on 16th December 2021 as I had installed Fibre. They came and took their 5g router but they still took the payment of 499 on 25th January.
I have logged requests numerous times on their app regarding this but no response from them. And they don't seem to have a call center that I can call.
I want my money back!!!
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Replies (5)0
Replies (5)KL
Kealeboga L's updateReviewer Update
27 Jan 2022, 14:32You can call me today between 16:15 and 17:15
KL
Kealeboga L's update27 Jan 2022, 14:32
Reviewer Update
You can call me today between 16:15 and 17:15
KL
Kealeboga L's updateReviewer Update
28 Jan 2022, 10:47I checked my account and can confirm that on 23 December you guys debited my account.
I canceled my subscription with you on the 17th of December so this means that in January I did not owe you anything. I stopped using your services on the 15th of December. I want my refund back
I canceled my subscription with you on the 17th of December so this means that in January I did not owe you anything. I stopped using your services on the 15th of December. I want my refund back
KL
Kealeboga L's update28 Jan 2022, 10:47
Reviewer Update
I checked my account and can confirm that on 23 December you guys debited my account.
I canceled my subscription with you on the 17th of December so this means that in January I did not owe you anything. I stopped using your services on the 15th of December. I want my refund back
I canceled my subscription with you on the 17th of December so this means that in January I did not owe you anything. I stopped using your services on the 15th of December. I want my refund back
KL
Kealeboga L's updateReviewer Update
28 Jan 2022, 11:10The last time I used the service was on the 15th December. I did not use the service in January 2022.
I want a full refund of the 499 you took because I did pay for December
I want a full refund of the 499 you took because I did pay for December
KL
Kealeboga L's update28 Jan 2022, 11:10
Reviewer Update
The last time I used the service was on the 15th December. I did not use the service in January 2022.
I want a full refund of the 499 you took because I did pay for December
I want a full refund of the 499 you took because I did pay for December
KL
Kealeboga L's updateReviewer Update
28 Jan 2022, 11:39Why am I being charged for the 16th to 31st December??
I was not using the service by then
I was not using the service by then
KL
Kealeboga L's update28 Jan 2022, 11:39
Reviewer Update
Why am I being charged for the 16th to 31st December??
I was not using the service by then
I was not using the service by then
KL
Kealeboga L's updateReviewer Update
28 Jan 2022, 12:06I requested the service to be canceled on the 15th. You decided to cancel the service at the end of the month. That is not my problem. You didn't do your part. I want my full refund. I will not pay for your error
KL
Kealeboga L's update28 Jan 2022, 12:06
Reviewer Update
I requested the service to be canceled on the 15th. You decided to cancel the service at the end of the month. That is not my problem. You didn't do your part. I want my full refund. I will not pay for your error