MK
Melissa K
1 reviews | Active since Jan 2021
28 Jan 2021, 13:16
Rain Mobile - Terrible service
From Monday 25 January 2021 I have had no network coverage. I've logged calls with Rain Mobile for the past 3 days and was just sent a message that the Tower is showing Major alarms and that's why I am experiencing connectivity issues. I will not be getting reimbursed for the data that I've needed to buy!
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Replies (2)
Rain's replyOfficial
28 Jan 2021, 13:58Good afternoon Melissa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply28 Jan 2021, 13:58
Official
Good afternoon Melissa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
MK
Melissa K's updateReviewer Update
03 Feb 2021, 08:27Good day Mosa, it seems like one of your agents has forgotten to contact me. I have sent numerous emails to Support and just keep getting a reference number. I still have no network, even purchased a router. This is really frustrating
MK
Melissa K's update03 Feb 2021, 08:27
Reviewer Update
Good day Mosa, it seems like one of your agents has forgotten to contact me. I have sent numerous emails to Support and just keep getting a reference number. I still have no network, even purchased a router. This is really frustrating