RAIN MOBILE SERVICE THE WORSE

I'm FUMING with anger and disbelief right now !!!!

I had a wifi sim card from rain been using their network when I'm not Home,As I have the lovely "Afrihost" fibre at home.

I lost my RAIN MOBILE sim card I called and ordered one in request of it being a sim swap,I received my new replacement sim on the 24th May 2019 FRIDAY,Believe me I got/bought a new 4G mobile rooter Ive been using on the old sim card on the 28th May 2019 thats when I 1st called Rain mobile for them to activate my sim swap asap as its on the red light I don't have network they told me its still not activated as a sim swap yet but they logged a call.

I called again on the 31st May sim was not yet activated, called again on the 7th June in request of this activation taking forever to be activated the lady I spoke with promised it will be up and running by monday.

I am ****ed and angry at the Consultant I just spoke to by the name of Mcebisi CALL REF: 326 594

The guy just told me my sim card is not listed under my name I will receive another sim card for replacement I Immediately requested to talk to his manager,He said I should hold on went quite for 10min I hanged up and called again,GUESS WHAT !!! The same Mcebisi who made me hold on answered my call saying he was about to call back and tell me his manager is busy cant come to the phone I then question if they have one manager in that department, He said they are all busy HOW CANM RAIN MOBILE BE THIS !!!!!