KS
Ken S

1 reviews | Active since Aug 2023

01 Jun 2026, 07:37

Rain Mobile *****s Money

Rain has ****** money from me out of my account. they gave me a credit and then went ahead and charged me Today which is ***** and theft. Rain has been giving me hell for 6 months already, sabotaging my business, L Y I N G to me over and over. 24 days for a modem to arrive which was broken and defective, then forced me to use it for another 23 days before the second one arrived. they deliberately sabotaged my service and business for last 6 months. ignore my calls for tower fix causing all of this, ignore my emails about issues. they have cause nearly 30k financial and property losses already as i cant do online remote work anymore due to this sabotage of my service and business and then TODAY rain went and stole money out of my account which the ai in whatsapp said would not happen. i reported the issue 3 times in whatsapp over last week and a half and was totally ignored by rain about the credit adjustment not being correct and today rain stole the money out of my account. i am tired of being treated this way by rain, tired of the sabotage and now i have to deal with a company that *****s money from its clients as well. the police will be getting involved and i will have to hand this over for prosecution now. i will be enquiring today about that alone and going to charge rain at police with a whole range of charges over this. i warned rain this would happen if they did this and didnt fix this 6 month issue. now rain S T O L E from me which is my limit. this is the third article on hello peter about this rain issue now... and yet rain will do nothing about it like it has done nothing over last 6 months. all rain cares about is SABOTAGING Its clients and S T E A L I N G from them. i have proof of this. i can also prove the financial damages to my business over last 6 months and property losses just to feed myself. i hope you are proud of yourself Rain Mobile, you are just a common ***** now in my books and a sabotager of note! i hope you are proud of what you did to your 11 year loyal client here

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Replies (18)
Rain
Rain's reply01 Jun 2026, 08:14
Official
Hi Ken,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.
KS
Ken S's update01 Jun 2026, 08:22
Reviewer Update
Rain’s reply01 Jun 2026 at 08:14Hi Ken,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.
you have until 9am to pay my money back into my account DIRECTLY. do not credit my account with S T O L E N funds as you will still be charged at police for theft over this. the only way you avoid this today is to repay me my money back into my account and then you need to do a history on my complaints and see where i demanded settlement of financial and property losses. this will be addressed now as well. you stole from me today, which just made my case 1000% stronger against you. the only way this ends now is full settlement of the damages you did to me and return the S T O L E N funds you did today... otherwise i will hand this over for prosecution right after i charge rain at police... enough is enough of this. 6 months of this. you are at fault and i have proof of all my claims and i am going public media to expose you as well. you didnt take me seriously and went ahead with your sabotage of my business and now you ***** from me.... bad move!
KS
Ken S's update01 Jun 2026, 08:48
Reviewer Update
Rain’s reply01 Jun 2026 at 08:37Hi Ken

Thank you for bringing your concerns to our attention.

We sincerely apologize for the frustration and inconvenience you have experienced. After reviewing your account and the history of this matter, we acknowledge that a credit was previously passed to your account. However, we also recognize that there was ongoing back-and-forth communication through AskRain regarding the network issue, and your query was unfortunately not actioned within the expected timeframe.

As a gesture of goodwill and in recognition of the delays and inconvenience caused, we will be applying additional credits to your account for the next three months. As a result, no debit orders will be collected from your account during this three-month period, as the credits app**** will cover your monthly subscription charges.

We understand that this situation has caused significant frustration, and we sincerely regret that your concerns were not addressed sooner. We appreciate your loyalty over the years and acknowledge that the handling of your query did not meet the level of service we strive to provide.

The credits will be reflected on your account, and no further payments will be required from you for the next three billing cycles.

Once again, we apologize for the inconvenience caused and thank you for your patience while we work to restore your confidence in our service.

Regards,
rain

I DONT WANT THIS. I WANT MY MONEY BACK INTO MY ACCOUNT THAT YOU S T O L E FROM ME TODAY. IS THAT UNDERSTOOD? I WANT MY FINANCIAL LOSSES TO BE SORTED AS WELL. YOU CAUSED ALL OF THIS INCLUDING PROPERTY LOSSES AS WELL. I REFUSE TO BE CREDITED WITH THE FUNDS YOU S T O L E FROM ME AS WELL. YOU HAVE 20 MINS TO PUT MY MONEY BACK INTO MY ACCOUNT OR I AM TAKING THIS LEGALLY FURTHER. WHAT YOU OFFERED DOES NOT COVER THE FINANCIAL LOSSES YOU INCURRED IN MY BUSINESS THROUGH DELIBEARETE SABOTAGE WHICH I CAN PROVE. THIS DOES NOT REPAY THE FUNDS I LOST OR THE PROPERTY OVER THIS. I REFUSE THIS OFFER, ITS AWEFUL THAT YOU GIVE THAT THINKING ITS OK AND WILL FIX THIS. MY INTERNET IS VERY BAD AS IT IS AND YOU WANT TO GIVE ME 3 MORE MONTHS OF THIS BAD SERVICE WHICH I CAN USE TO DO ONLINE REMOTE WORK. SO ANOTHER MONTH OF R3500 LOSSES COMING OVER THIS. HOW IS THAT FAIR EXACTLY? WHY IS RAIN REFUSING TO REPAY THE S T O L E N FUNDS TO ME. YOU COMITTED ***** AND THEFT HERE, YOUR OFFER DOESNT FIX THAT AT ALL. YOU HAVE TAKEN S T O L E N FUNDS AND TURNED IT INTO A CREDIT, THATS STILL THEFT BUDDY! I WANT MY MONEY BACK, I WANT A SETTLEMENT OFFER MADE IN EMAIL ABOUT THE LOSSESS OUT OF COURTS, AND THEN I WILL LEAVE THIS NETWORK FOR GOOD. I REFUSE TO BE S T O L E N FROM FROM A COMPANY THAT COMMITS F R A U D AND T H E F T. SO NO I DONT WANT THIS 3 MONTH CREDIT AS I WONT BE WITH YOU FOR THAT LONG, IN FACT I WANT OUT OF THIS ASAP. I WANT FULL SETTLEMENT OF R3500 X6 MONTHS, MY LAPTOP AND OFFICE DESKTOP COMPUTERS LOST AS I HAD TO SELL THEM TO BUY FOOD AND PAY BILLS. ITS ALMOST R30 000 IN DAMAGES RAIN HAS CAUSED. I EXPECT AN EMAIL ABOUT THIS TODAY. I WILL GIVE YOU THE DAY TO SORT THIS OUT AND COME WITH FINAL ANSWERS IN EMAIL. IF NOT, I HAND OVER RAIN FOR PROSECUTION! END OF
KS
Ken S's update01 Jun 2026, 10:22
Reviewer Update
i just got a bank notify of a refund pending but i see it will take 7 days to clear, thanks for the refund but hey why do i have to wait that long esp since you S T O L E from me today and that was instant? now the second part. i want email today confirming the settlement amount offer from rain about the financial losses over last 6 months of R3500 per month plus the property losses of a laptop and desktop office tower computer. the 3 installments 1 jan, 1 feb and 1 march you forced me to pay for the sabotage of rain on my service which resulted in financial losses and property losses too. once this settlement offer is accepted i will leave rains network perminantly as i know rain will do this again to me. its been doing it now month after month after month and S T O L E from me today on top of this. you will do this again. i have proof you did sabotage my business over and over. just the modems issue is proof here alone amongst other proofs i have. so i expect a settlement offer today in email. i will review it and decide. do not forget the mental and emotional health issues you caused, having to starve 4 times in last two months over this not being able to work remotely anymore and lossess of income which i paid raid for. i pay you to have internet so i can make money, not to be sabotaged and S T O L E N from. i will give you until the end of the day on this. if not, i will proceed with charges against rain and will consult legal council and go fully public on this. settle this now for good and out of courts as it will cost more, not just in money but in repuational damages to rain as well. i have a constitutional right to charge you over this and to expose C O R R U P T I O N and F R A U D and T H E F T as well. i have rights and you violated them and violated our contract as well. this will be fully addressed now and i expect settlement offer today! tomorrow will be too late... so get moving. i want off this aweful network and away from rain asap! i will not support a company that deliberately hurt my business like this nor will i pay for it either as i was forced to do and then S T O L E N from on top of this all.. you did this, you settle this once and for all. there is no trust left and no relaltionship trust left between us now. its best you let the client go but you must fix and settle what you did first. if not, i will simply use the law to do it and it will be much worse for rain. i will expose you! get moving i expect results and answers today
KS
Ken S's update01 Jun 2026, 15:58
Reviewer Update
you have 1 hour left to send me a settlement offer email. you had the day to do it and still i am waiting. i need this to be resolved asap. i want off this network and go to another to save my business. one hour is all you get. if not, tomorrow morning i auto hand rain over for prosecution and i go to police to charge rain with several charges including T H E F T that you did today... no more warnings. everything is now in place to do this, the only way you are not being charged is to settle with me out of court and before its too late,,, one hour is all you have left... ignore me to your own peril here!
KS
Ken S's update02 Jun 2026, 09:02
Reviewer Update
Rain’s reply02 Jun 2026 at 08:49Hi Ken,

Kindly note that a refund of R1950 has been processed.
Please note that the payment should reflect on your account within 3 to 7 working days.


Regards,
rain

i dont understand this as i got an email yesterday saying that amount is a credit on my account for next 3 months. so you are now saying something different here which is now confusing! why are you putting this money into my bank account exactly? i did not ask for that. i asked for the installments of 1 jan, 1 feb and 1 march to be returned as i refuse to pay for rains sabotage of my business. that amounts to R1472.50. so am not sure what you are talking about. i also demanded the financial losses and property losses to be repaid to me, this is R3500 x6 months (another month will be added this month due to not being able to do remote work, internet is bad again) and property loss, a laptop and office desktop tower was sold to survive, hence why i want this settlement figure in mail sent so i can leave Rain for good. the damages to my business is nearly R30 000... so i dont know what this reply is of yours as its not what i requested at all. that is meant to be a credit but i did say i dont want it as i am leaving rain as soon as settlement is reached. i am looking into legal options today and will know more later about this. i might have to go and charge rain at police today as well depending on what legal says plus my story must be approved for media publication and then sent to media houses to expose rain... so yeah please let me know what this R1950 is all about as it is not what i asked for and is not the valid installment amounts i demanded back, i refuse to pay for rains deliberate sabotage of my business. all i ask is that i be settled with out of courts, i am a nice guy about this, and i move on from this 11 years later loyal client lost to rain due to your damages to my business and 0 trust left and no reputation trust with rain left. pointless i stay on with rain. so please, i need that settlement email that was supposed to be in my inbox at 5pm yesterday which still has not arrived.. i will not be paying for this month either as things are not right and rain must do the right thing. i only asked for whats fair and the right thing to be done here. you know you are at fault, you know you have wronged the client, you know you have damaged my business and caused losses and property losses. now you must do the right thing. if not then legal will have to be. either way i am leaving rain regardless. i am looking at options today about this all. its that simple. this relationship can not go on like this... pointless
KS
Ken S's update02 Jun 2026, 09:06
Reviewer Update
and also. i dont like it that you just do things and then tell the client. what was supposed to happen here is you inform the client of things and then ask if its ok... so i reject this and request that you cancel this immediately as its not correct and you will not be putting yourself into a forced position in my life stating you paid it back. you can not make yourself look good over this, thats not going to work here. you have no authority to do with my bank account what you liked either and then inform me after... i hope thats understood. so reverse this immediately as it will count against you in a court of law...
KS
Ken S's update02 Jun 2026, 09:09
Reviewer Update
if you put this money into my account you will be committing ***** and it will be reported as such, one at the bank itself and another with legal... so dont do it, you will hurt yourself here!
KS
Ken S's update02 Jun 2026, 09:15
Reviewer Update
Rain’s reply02 Jun 2026 at 09:09Kindly note that there will be no further reimbur*****t.
Please advise on a convenient time for us.

Regards,

then i have to go legal on you as i have proof you damaged my business, sabotaged my service and business. sent me a broken modem and then forced me to use that for 23 days before the next modem, which is deliberate sabotage and consultants L Y I N G to me and whatsapp ai, all proof and then the S T O L E N funds of yesterday which still hasnt been returned... all proof of it... see you in courts then and i shall be charging rain at police today afterall i guess... your problem now
KS
Ken S's update02 Jun 2026, 09:15
Reviewer Update
Please advise on a convenient time for us.

what does this mean?
KS
Ken S's update02 Jun 2026, 09:19
Reviewer Update
do i assume the credit given in email has been cancelled? you have not explained yourself about it nor answered my question about it either. no info given and ignored on that again... so please explain whats going on here. was the credit reversed? as i said confusing info given to client again
KS
Ken S's update02 Jun 2026, 09:44
Reviewer Update
aah i see still no reply to this, leaving the client confused and not knowing whats going on?
KS
Ken S's update02 Jun 2026, 16:04
Reviewer Update
its now 16:03 and i still dont have any answers. its really great for the public to see how you treat your clients on simple info requested here... its a good thing my posts on here show that i get ignored all the time. even the email replies i gave have not been responded to at all. i dont know whats going on at all now thanks to this no info given and client ignored.. are you proud of yourself here?
KS
Ken S's update08 Jun 2026, 12:08
Reviewer Update
Rain’s reply02 Jun 2026 at 08:49Hi Ken,

Kindly note that a refund of R1950 has been processed.
Please note that the payment should reflect on your account within 3 to 7 working days.


Regards,
rain

whats going on with this please. there has been no refund in my account as yet nor have you responded in 6 days to my questions here and no info given. i think its time you treat your client better than this... i need the info please
KS
Ken S's update08 Jun 2026, 17:09
Reviewer Update
i have lodged a formal complaint against you for ignoring me and possibly giving false information on Hello Peter... not a good idea you did...
KS
Ken S's update10 Jun 2026, 08:21
Reviewer Update
where are the so called funds you mentioned? its not in my bank account as yet and its now the 8th day. you did say 3 to 7 working days, well thats today and yet nothing as yet? so where is it? or did you L I E to me about this?
KS
Ken S's update10 Jun 2026, 12:01
Reviewer Update
another formal complaint has been lodged against you for ignoring me 8 days now. no funds arrived in my account as you mentioned June 2 either. YOU L I E D to me on a public platform as well, i have requested your immediate firing as well. you have brough rain into a bad place. rain has 24hrs left before i go fully legal on you. no more warnings, no more inquiries, no more nothing, just auto charge rain and go legal. thats all
KS
Ken S's update11 Jun 2026, 09:46
Reviewer Update
Rain’s reply02 Jun 2026 at 08:49Hi Ken,

Kindly note that a refund of R1950 has been processed.
Please note that the payment should reflect on your account within 3 to 7 working days.


Regards,
rain

Its now the 8th working day and still no funds are in my bank account as you stated in Public it would be.. you are holding me back now deliberately for as soon as these funds come into my account i can finally leave Rain for good. i know you dont want me on your network either so why are you holding this up? you said this was happening here on a public platform yet you have not honoured your word and i want to leave Rain asap... so why are you holding me back now on this? isnt it in your best interests to not have me as a client? i want out of rain and i can only migrate once these funds have cleared. 3 days after the new system will be here so why are you holding this back now when i want to leave Rain. you have no choice but to pay me as it is written in public view this is happening. yet rain is refusing the payment now and holding me on a network i dont want to be on anymore. 11 years later loyal client and you still treat me like i am a dog. you not even answering these anymore nor is anyone from rain answering me either.. total ignore of client has been ordered there. well why dont you just get my refund back to me as promised here on Hello Peter and then this is over? i want out ASAP so please honour your word you made in PUBLIC. the sooner this ends the better for us both.. please honour your word