Rain Mobile is getting worser and worser by the day

Absolute Disgusting Rain you lie all the time i live in the Seaview area and you tell me that theres Congestion on the tower then you tell me to face the modem to the window we depend on you but you dont givw the ping speed is 600 ms you used to be good now you come up with the best lies you can think of,i am sick n tired of complaining and you will do nothing to improve the speed then you say optimise your speed tell me that you are throttling like Hellkom internet this is my only luxury that i enjoy now that you have clients two ****s but i have been loyal to you.paid you every month.You know we depend on you but you dont give two ****s anymore who cares as long as we get money 7000 complaints on hellopeter.Its time your managing director did something about fixing speeds please dont blame congestion.This is is supposed to be 4G internet not dial up internet 4G not **** internet