AG
Anna G

1 reviews | Active since Nov 2020

08 Oct 2024, 09:53

Rain mobile is bad

I don’t recommend this network. The network has been bad for the last three days. I just logged a ticket on the app and got a pop up message that “I’ve already logged a query”. They also don’t answer calls, I’ve been on the line for the past hour, they don’t have customer care. Save yourself the drama and opt for another network.

0
Replies (2)
Rain
Rain's reply08 Oct 2024, 10:06
Official
Hi Anna,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your connection issues, and we'll be in contact soon.

Regards,
rain.
AG
Anna G's update16 Oct 2024, 17:59
Reviewer Update
We are having the same issue again, I wouldn’t advise anyone around the east of Joburg to get rain mobile!