NJ
Ndebele Jack-norxman

1 reviews | Active since Nov 2022

02 Nov 2022, 11:12

Rain mobile internet services discrepancy

Rain mobile is absolutely ripping me off. I have instructed their office to cancel my subscription but they neglect to effect my request. They are attempting to debit my bank account regardless of my sim card not being active. I would advise anyone thinking about utilising their services to strongly reconsider. I am prepared to take this matter to court as a matter of principle. They cannot continue to benefit unduly simply because they can unilaterally change and impose their policies at will, without consent from the clients.

I am ready to take on the legal matter that is evidently imminent.

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Replies (2)
Rain
Rain's reply02 Nov 2022, 11:18
Official
Hi Ndebele.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
NJ
Ndebele Jack-norxman's update02 Nov 2022, 11:36
Reviewer Update
I lost my sim card during July. My last payment was effected for the month of august. I have siezed to utilise your services since then. However i have been debited for the month of September and October for which i am not prepared to pay.

I am awaiting correspondence from your legal team so that we may proceed with the litigation process pursuant to the disputed outstanding funds. My Counsel is ready to litigate against this frivolous and scandalous tactics employed by rain mobile