HM
Hazel M
1 reviews | Active since Aug 2020
10 Aug 2020, 16:51
RAIN MOBILE *****
I ordered my Rain sim in their websiteo. An fee of R459 was deducted immediately from my account. 3 months later and I’m still waiting for the delivery of my sim. I have logged several online queries with no response. Their contact number has an automated response which redirects you to their online services. I have sent Khaya Dlanga the Chief Marketing Officer my complaint with no response. I am livid.
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Replies (1)
Rain's replyOfficial
11 Aug 2020, 09:27Hi Hazel
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply11 Aug 2020, 09:27
Official
Hi Hazel
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima