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Serekola M
1 reviews | Active since Nov 2017
13 Aug 2020, 07:34
Rain mobile bad customer care service
They debited my account for the monthly fees, however to date I have no network coverage. I have lodged queries four days in a row. Noone has responded. I only received the auto responses. It is frustrating for a service provider to take your money and not provide service or respond to a query. Extremely bad customer service
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Replies (2)0
Replies (2)
Rain's replyOfficial
13 Aug 2020, 09:35Hi Serekola
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply13 Aug 2020, 09:35
Official
Hi Serekola
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
SM
Serekola M's updateReviewer Update
13 Aug 2020, 10:03Sending me an email without actually attending to my query is not service. Rain's customer service leaves nothing t be desired. Connection is still not restored.
SM
Serekola M's update13 Aug 2020, 10:03
Reviewer Update
Sending me an email without actually attending to my query is not service. Rain's customer service leaves nothing t be desired. Connection is still not restored.