1 reviews | Active since May 2016
RAIN mobile 5G & 4G services suck
RAIN unlimited home 5G standard R739 ==> Used to be "up to" 50Mbps now it is "up to" 60Mbps and they are running a 3-month promo at "Ultra-fast speeds"
I'm 650 metres from their base station ~ direct line of sight. Sadly, they really make their speed advertised... Up to any speed means very little when their speed delivered is but a fraction of their advertised speed. Up to 60Mbps or ultra high speeds is way faster than the 256kbps they are delivering some days and then never seem to get closed to any of their UP TO speeds.
And their availability is terrible. Does not work during load shedding even if you have backup power ~ RAIN dies when Eskom dies and don't rely on their 4G service as a backup. 5G goes then generally 4G goes with it and when it does work, the speed is dismal...... and 4G backup is not free.... you have to pay extra because they cannot provide the 24/7 5G service you pay for....
Try and contact them. You can only login and send a message. Oh, wait, you need internet for that right? So RAIN think they are doing a stunning job only because you cannot contact them when their internet service goes down.
If you need a reliable service provider then RAIN is going to be a load of pain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
