JE
Jonathan E
1 reviews | Active since Feb 2021
08 Feb 2021, 10:40
Rain misrepresentation
I recently took out a Rain contract based on the fact that I could have up to 10 devices on one contract for my business. I now wanted to get a second device and have been told that I am only allowed 1 device and that if I wanted a second I should use my "partners" details to do so. Completely misrepresented facts just to get a sale. I find this behavior devious and underhanded.
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Rain's replyOfficial
08 Feb 2021, 11:45Good morning Jonathan
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Rain's reply08 Feb 2021, 11:45
Official
Good morning Jonathan
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa