Rain misleads its clients

Rain is absolutely misleading its clients. When you started to use rain they tell you that it is not a contract it is a month to month bases, if you do not pay the cancel the service. I had called rain to cancel my service with them, they weren't happy that I was cancelling and asked me what the issue was, and I told them that there service is absolutely **** every week you all of sudden have no internet for about and hour to two hours and their excuse is the towers are under maintenance every damn week, that did not make sense, so the lady said she can send in a technician to come see what the issue is. Now that did not sound right as it is a plug and play router so did not make sense to send in a technician for a plug and play router. Anyway they had said that by the 31st of October they are going to cancel my service and by the 1st of November they will come and collect the router. On the same day I had cancelled my service with rain I had technicians for frogfoot to install my fibre on the 20th of October. Now where they have become misleading is that they keep trying to debit my account, this is not a contract it's a month to month based subscription if you do not pay you lose your service but everyday from the 25th they have been trying collect and making the transaction fees accumulate so that they can catch you out for the access charges, and they try to debit about 3 to 4 times a day. Now I have to go to my bank to stop whatever ****s they are trying to pull on me. This is disgusting of this company and they need to be called out for it.