Rain ****ming their clients

When I joined Rain, I was on the unlimited package of R999. For a few months now, I noticed they put me on the 30mb package without consulting me but still charged me for the unlimited package. I Reached out to them numerous times but can never get through to someone to help me. I decided to have the line cancelled because of the poor service and overpriced rate... Only after requesting a cancellation they wanted to help me but I decided to cancel anyway (This was at the beginning of June). They cancelled the Line, so no internet and decided to Charge me for the following month of July as well... I tried phoning Numerous times again to reverse the payment but again, I can never get through to someone to assist and the "Call me back" function does not work either because they never get back to you. I will not Recommend Rain to anyone