Rain ****ming me

Hi Rain

Thank you for assistance.

Now explanation on the below


February I had already been paid - remember I pay for the service upfront so February was sorted that when I cancel I don't owe Rain.

I canceled my service from 20 th of February and stopped using the service from 20th February.

The month of March Rain debited R173 from my account and collected the router on 4 th of March 2022 .

So please break down this amount how it got to R675

I did not get emails from Rain that the bill until debit company starts sending emails n sms.

Why debit R173 only in March-Who stopped ✋️ you Rain from debiting on what I owe ????????

What was R173 .00 for debited from my account for ?????

Rain is monthly contract Correct ??? I pay forward .
So how am I owing February

cancel anytime, and billed prorata,

Please direct my communication Customer service manager because I need full investigation on when
Canceled the date
When sim card was last used
When was the router collected
Why debit R173 instead of the owed amount
If I stopped using the router on 20 of February who was using my data then

payment history

Date Amount
31 March 2022 R177.06
28 February 2022 R499.00

Payment history

I don't owe February
Same as March pro data

Please ask Customer service support manager to please take look at my case .When was the cancelation processed???? When was the last data transmitted from the sim card

So please make me understand which February usage are we talking about ?
My refund of R177 that was debited as well .

While awaiting for black n white .Check why R177 was debited I have black n white of that .Check why was it debited