1 reviews | Active since Jul 2024
RAIN ****mers CPT
****mers!!!i repeat ****mers🥵 Created my rain profile last year 2023 April on the 30th my sim was delivered on the 4th of May 2023 that’s when my services were activated used my services until the last day of May 2023 which meant I must pay pro rate amount on the 1st of June 2023 which was r200 but to my surprise my invoice showed two amounts which was the invoice of May & June which I was suppose to pay on the 1st of June meaning I had to pay for my June services before using them I ddnt understand this as rain is a month to month then I called support the lady said it loud that I must pay both invoices as I was on the line she hanged up on then immediately I removed the sim on my phone this was May 2023 then when I checked my profile as I wanted to cancel it was suspended on the 30th June 2023 so I was unable to manage profile…fine on the 07th of July 2023 rain deducted 247,00 on my bank acc quickly I opened my rain profile to cancel as they deducted money from me to my surprise I was still suspended I was unable to manage my since okay fine I stopped paying yet I kept trying to cancel and sending emails on support but no assistance to this day then today rain send smss to my mothers phone showing an amount of 1200 that I owe them for which serivices???really rain u are ****mers my devices were suspended from the 30th of June 2023 but u been billing my acc for wat???
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
It is always a pleasure to be of assistance.
Regards,
rain.
It is always a pleasure to be of assistance.
Regards,
rain.
