NG
Nosipho G

1 reviews | Active since May 2017

03 Jan 2026, 08:47

Rain ****mers

I have been trying to cancel my subscription since last year and now they keep billing me, despite telling them I am no longer working and they must cancel. I will not pay for something I did not use... I have asked you numerous times to cancel and collect your router... I signed up under the impression that this is month on month and I pay as I use. Not this **** of charging me for something you can clearly see is offline. Please come collect your trash...

0
Replies (2)
Rain
Rain's reply03 Jan 2026, 11:40
Official
Hi Nosipho 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.
NG
Nosipho G's update03 Jan 2026, 16:21
Reviewer Update
Thank you .