RS
Russell S
1 reviews | Active since Aug 2024
05 Mar 2025, 08:25
Rain management
This goes to rain wifi why is it always that some can do the job and some that can't do the job first I know I'm behind on payments I made a part payment saying 800 on 2nd of march but the wifi is on only for a day after the part payment was made and it sai thank you for the payment but one of your consultants that phone me yesterday must be trained again don't know the exact answers but please if my wifi isn't on am giving your router back and won't pay you again you have fail you answer ppl quick as you did in the beginning so you just got an rating that isn't good
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
05 Mar 2025, 08:30Hi Russell S,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply05 Mar 2025, 08:30
Official
Hi Russell S,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
RS
Russell S's updateReviewer Update
05 Mar 2025, 08:36I have been with you guys a good couple of years but like I said some of your consultants helps you and some don't how long will this take to be sorted I will go and get me another company to join and for the efforts of contacting you for a couple days give me two new SIM cards and a new router please let me know if I can collect it
RS
Russell S's update05 Mar 2025, 08:36
Reviewer Update
I have been with you guys a good couple of years but like I said some of your consultants helps you and some don't how long will this take to be sorted I will go and get me another company to join and for the efforts of contacting you for a couple days give me two new SIM cards and a new router please let me know if I can collect it
RS
Russell S's updateReviewer Update
05 Mar 2025, 08:47Ok what I will do is send your router with the two SIM cards back am very much serious of finding another wifi company I don't care what I owe you but I will it in my time so tell me where can I give your router and simcards am not paying nothing caused by that wasn't the decussion ok n the phone so ja I Will be leaving you and won't recommend no one to your company
RS
Russell S's update05 Mar 2025, 08:47
Reviewer Update
Ok what I will do is send your router with the two SIM cards back am very much serious of finding another wifi company I don't care what I owe you but I will it in my time so tell me where can I give your router and simcards am not paying nothing caused by that wasn't the decussion ok n the phone so ja I Will be leaving you and won't recommend no one to your company
RS
Russell S's updateReviewer Update
05 Mar 2025, 09:25So it is a done deal am going to be giving your router and simcards back just tell where must I go to to hand it over am done with phoning behind you waisting my airtime no one of my friends should be joining you I will give my experience bad experience
RS
Russell S's update05 Mar 2025, 09:25
Reviewer Update
So it is a done deal am going to be giving your router and simcards back just tell where must I go to to hand it over am done with phoning behind you waisting my airtime no one of my friends should be joining you I will give my experience bad experience
RS
Russell S's updateReviewer Update
05 Mar 2025, 10:52This company rain will never ever see me again this weekend I Will make sure you will get your stuff I have waisted time airtime never again all the eople must see how you treat customers
RS
Russell S's update05 Mar 2025, 10:52
Reviewer Update
This company rain will never ever see me again this weekend I Will make sure you will get your stuff I have waisted time airtime never again all the eople must see how you treat customers
RS
Russell S's updateReviewer Update
05 Mar 2025, 14:51I really really regret taking the stuff with you guys it's not been a pleasure but like I said I'm giving your router and simcards back all the people must see the bad review
RS
Russell S's update05 Mar 2025, 14:51
Reviewer Update
I really really regret taking the stuff with you guys it's not been a pleasure but like I said I'm giving your router and simcards back all the people must see the bad review
RS
Russell S's updateReviewer Update
05 Mar 2025, 14:56I don't care I will give your stuff back and pay you 500 or less you trick me into payment to say I must 800 and every month 758 by one of your consultants but ja my kids will suffer for now but will get better not with rain
RS
Russell S's update05 Mar 2025, 14:56
Reviewer Update
I don't care I will give your stuff back and pay you 500 or less you trick me into payment to say I must 800 and every month 758 by one of your consultants but ja my kids will suffer for now but will get better not with rain
RS
Russell S's updateReviewer Update
05 Mar 2025, 14:58You will settle with whatever I will pay after I gave your router back I don't care you will phone me and so on you will wait til I pay you
RS
Russell S's update05 Mar 2025, 14:58
Reviewer Update
You will settle with whatever I will pay after I gave your router back I don't care you will phone me and so on you will wait til I pay you