NP
Nomsa P

1 reviews | Active since Feb 2021

14 Jul 2025, 15:39

RAIN MADE MY WEEKEND HORRIBLE #UNHAPPY CUSTOMER!!!!!!!

I have been subscribed to Rain since March 2021 to date and I'm never behind on payments. this weekend i struggled soo much with signal to a point that i wanted to cry. What i don't understand is that i stay closer to a Mall which i would assume that there are Rain Towers which will make things easier in this regard ,unfortunately that is not the case. I logged into my account and was assisted by a Bot system which gave me the same old tricks of remove the sim card and re-insert after 30 min....that also did not help, Yesterday was even worse....I was out the whole day....i am really not happy with the network at this current stage...and i have been loyal to them with all the naysayers telling me otherwise.....#Unhappy Customer!!!!!!!

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Replies (1)
Rain
Rain's reply14 Jul 2025, 16:23
Official
Hi Nomsa

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.