1 reviews | Active since Feb 2023
RAIN LURING CLIENTS WITH BOGUS SALES EMAILS AND SALES TELEMARKETING
LAST TIME I SIGNED UP WITH RAIN THE AGENT ASSURED ME SINCE ITS BEFORE THE DUE DATE I WILL ONLY PAY R1 FOR THAT BILLING MONTH BECAUSE I SIGNED UP A DAY BEFORE DUE DATE. LOW AND BEHOLD COME MY BILLING DATE 25TH OF THE MONTH THEY DID A DOUBLE DEBIT ORDER. I CALLED ON NUMEROUS AGENTS SAID THAT THEY INDEED BILLED ME INCORRECTLY. THE TEAMLEADER AT THE TIME, PARTA, SAID NOTHING CAN BE DONE. I CAME TO HELLO PETER AND THEY ASSISTED ME BY SORTING THE ISSUE OUT. I NOW JOINED RAON AGAIN AFTER RECEIVING AN E-MAIL STATED IF I JOIN ON 30 JUNE 2024 AND MAKE MY PAY DATE 01ST OF EACH MONTH, ONLY ONE RAND WILL BE DEDUCTED AND NORMAL PREMIUM OF R599 TO BE DEDUCTED. LIKE A FOOL I WENT FOR IT AS THE LAST TIME WAS AN ERROR CAPTURED RIGHT. GUESS WHAT, GULLIBLE WAS BILLED DOUBLE AGAIN, WELL THE FUNDS AVAILABLE WAS BELOW THE AMOUNT TAKEN AND THE AGENT SMANGA SAID THAT THE BILLING IS CORRECT AS PRO RATA. I EXPLAINED THAT THIS IS NOT THE FIRST TIME AND I COMPLAINED ON HELLO PETER BEFORE AND THE ERROR CORRECTED. I ASKED HER IF THERE IS A TRACKING ON MY BANK ACCOUNT WHEN MY FUNDS GO IN AT MIDNIGHT SHE SAID MOST PROBABLY AND I WILL NOT BE ABLE TO REVERSE IT. I CAME TO THIS PLATEFORM TO WARN YOU NOT TO FALL FOR THIS SO CALLED PROMOTION. I CAN ONLY SAY ITS A TRAP AS THAT IS THE ONLY WAY I CAN DESCRIBE IT. EVEN THE AGENTS FROM SALES TEAM TELL YOU THAT THE PROMOTION IS LEGIT. I FEEL LIKE SUCH A GULLIBLE FOOL FALLING FOR THIS. PLEASE EVERYONE THAT READS THIS DO NOT BE A FOOL LIKE ME.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
