Rain LTE's shocking customer service

Rain LTE. What a lovely network. You send them a customer "support" email regarding low speeds (less than 3mbps) even though you are quite clearly within coverage. They make you jump through 5000 hoops before "helping" you, and when they finally do, it takes almost 2 months. I've sent email after email over the course of the last 2 months and finally got their solution today.

"We have escalated your query and have been advised that the poor coverage is due to low signal strength in the given address. However, you will experience good coverage in areas with more steady signal."

So pretty much, you're in the coverage area, but there's low signal strength, we're not gonna do **** about it. We suggest you move to improve your quality.

What a f***ing joke.

Be warned. If you're lucky enough to have good signal strength, you shouldn't have any problems, but, if you're like me, or, if something does go wrong, their customer service is a joke, and don't expect to be assisted timeously, and when you are finely assisted, you'll be told to move.

What a f***cking joke of a company.