AO
Alan O
1 reviews | Active since Feb 2015
18 Jun 2024, 21:30
**** Rain LTE Network
Well for starters their Support is very ****. I have tried multiple times to get hold of rain and Logging tickets helps absolutely nothing, coz each time you want to log a tick it says you have submitted a ticket in the last 24Hours even though it has been weeks ago.
I have upgraded to the 60Mbps line hoping the my Ping would be better but its still ****. Ranging between 21ms and 3000ms.
FIX YOUR NETWORK AND YOUR **** SUPPORT
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
19 Jun 2024, 08:19Hi Alan,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's reply19 Jun 2024, 08:19
Official
Hi Alan,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's replyOfficial
19 Jun 2024, 11:38Hi Alan,
Thank you for taking our call. We have escalated your query to the relevant department, and we will give you feedback as soon as we have feedback.
Regards,
rain.
Thank you for taking our call. We have escalated your query to the relevant department, and we will give you feedback as soon as we have feedback.
Regards,
rain.
Best regards,
Rain's reply19 Jun 2024, 11:38
Official
Hi Alan,
Thank you for taking our call. We have escalated your query to the relevant department, and we will give you feedback as soon as we have feedback.
Regards,
rain.
Thank you for taking our call. We have escalated your query to the relevant department, and we will give you feedback as soon as we have feedback.
Regards,
rain.
Best regards,
Rain's replyOfficial
19 Jun 2024, 14:50Hi Alan,
We need some information that can help us with the query, we need to know what device you are using when gaming what server, also what websites do you normally stream.
Regards,
rain.
We need some information that can help us with the query, we need to know what device you are using when gaming what server, also what websites do you normally stream.
Regards,
rain.
Best regards,
Rain's reply19 Jun 2024, 14:50
Official
Hi Alan,
We need some information that can help us with the query, we need to know what device you are using when gaming what server, also what websites do you normally stream.
Regards,
rain.
We need some information that can help us with the query, we need to know what device you are using when gaming what server, also what websites do you normally stream.
Regards,
rain.
Best regards,
AO
Alan O's updateReviewer Update
21 Jun 2024, 16:59I use a PC
I play a bunch of different games but all on SA servers.
Streaming Soup2day, YTS and Youtube
I play a bunch of different games but all on SA servers.
Streaming Soup2day, YTS and Youtube
AO
Alan O's update21 Jun 2024, 16:59
Reviewer Update
I use a PC
I play a bunch of different games but all on SA servers.
Streaming Soup2day, YTS and Youtube
I play a bunch of different games but all on SA servers.
Streaming Soup2day, YTS and Youtube
AO
Alan O's updateReviewer Update
21 Jun 2024, 20:28Your internet constantly looses connection.
What is going on??
I have to reboot ur router multiple times then it runs fine for approximately 5-10 min and then it stuffs out again.
What is going on??
I have to reboot ur router multiple times then it runs fine for approximately 5-10 min and then it stuffs out again.
AO
Alan O's update21 Jun 2024, 20:28
Reviewer Update
Your internet constantly looses connection.
What is going on??
I have to reboot ur router multiple times then it runs fine for approximately 5-10 min and then it stuffs out again.
What is going on??
I have to reboot ur router multiple times then it runs fine for approximately 5-10 min and then it stuffs out again.
Rain's replyOfficial
22 Jun 2024, 09:26Hey Alan O,
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Once feedback is provided we will be in touch.
Regards,
rain.
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Once feedback is provided we will be in touch.
Regards,
rain.
Best regards,
Rain's reply22 Jun 2024, 09:26
Official
Hey Alan O,
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Once feedback is provided we will be in touch.
Regards,
rain.
Thank you for taking our call. As per our discussion, we have escalated the matter for an immediate technician to come out and assist. Once feedback is provided we will be in touch.
Regards,
rain.
Best regards,