AC
Albert01 Coetzee

1 reviews | Active since Nov 2016

03 Dec 2024, 16:14

Rain - losing signal more and more

Why is Rain's signal dropping constantly? We are paying for a service and the service is beginning to look like the government is involved.. in other word.. soon to be f...ed??

0
Replies (4)
Rain
Rain's reply03 Dec 2024, 16:32
Official
Hi Albert01,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
AC
Albert01 Coetzee's update03 Dec 2024, 16:39
Reviewer Update
Good day.

We dont need anybody to get in touch. We need Rain to supply constant internet service as it is what we are paying for. Just fix the signal problem and everyone is happy.
AC
Albert01 Coetzee's update05 Dec 2024, 07:25
Reviewer Update
So... Yesterday 4 Dec 2024 RAIN had no service in the Benoni area. From 17:30 till approx 19:00 NO SIGNAL!! Tuesday rain said there is a error at the tower and the technician is working on it... guess they were lying because yesterday again NO SIGNAL.
So the question is... how will RAIN refund customers that is paying for a service and for more than 2 hours did not receive this service?
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Albert01 Coetzee's update05 Dec 2024, 17:11
Reviewer Update
Again.. today 5.12.2024 from 16:10 the signal drops! Then it take a few minutes then there is a signal only for a few minutes then it drop again? What the hell is going on? Is this the preview to cancellations?