Rain loses a customer of 6 years

I’ve been a rain customer since 2018 or and recently I’ve been receiving the worst service in rain history. I call rain nearly every single day to get assistance in relation to my terrible internet connectivity, I’ve spoken to countless service consultants and none seem to be able to assist me. This is the first time I’ve ever felt the need to cancel my service with rain and head over to Telkom as they’ve offered me an even better product for the same price. I am very dissatisfied, frustrated and disappointed at rain. The technical support team that I was promised to talk with over a week ago hasn’t called me still, I have no choice but to cancel. I have a large following on social media , if ever I get asked about my experience with rain I’m unfortunately going to tell users never to even attempt to purchase rain because the dissatisfaction and frustration one endures here is beyond ridiculous