Hellopeter
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DGP
Dr. Gerrie Pansegrouw

1 reviews | Active since Apr 2021

12 Sept 2025, 13:28

Rain loop, gone for a loop!

After I placed an order about “MONTH” ago I received the loop device from rain. With numerous escalations and countless tickets. No action! It does not work. No service! They employ foreigners instead of South African citizens. **** accents and no regard fir service.

0
Replies (7)
Rain
Rain's reply12 Sept 2025, 13:41
Official
Hi Dr. Gerrie Pansegrouw
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

Best regards,

Rain
Rain's reply12 Sept 2025, 13:59
Official
Hi @Dr. Gerrie Pansegrouw

We are investigating and will revert back as soon as possible 

Best regards,

DGP
Dr. Gerrie Pansegrouw's update12 Sept 2025, 15:26
Reviewer Update
More empty promises!!!!! This year ?
DGP
Dr. Gerrie Pansegrouw's update13 Sept 2025, 16:41
Reviewer Update
Worst internet provider in SA. Useless!!!
DGP
Dr. Gerrie Pansegrouw's update13 Sept 2025, 16:41
Reviewer Update
No service!
DGP
Dr. Gerrie Pansegrouw's update13 Sept 2025, 16:41
Reviewer Update
Empty promises!
Rain
Rain's reply18 Sept 2025, 09:10
Official
HI @Dr. Gerrie

Please note there was a activation issue with the loop, we are actively investigating the issue, we will provide more feedback as soon as possible 

Best regards,