Rain..... Like CT weather... Only breaks cannot fix.

Pity no option for zero star. So There is a issue with the tower in my area. For i would say a year now. Keep calling and complaining. All you get is " reset your router, your router is not in right place and so on". Router has never moved for 2 year. Showing 100% where it sits. Gets 5mb a sec if absolute lucky. On full package. Used to be over 200mb a sec. Tried to get new router that has external antenna so least can bypass the tower they lie about. Nope. Need to take new package and cancel old, so Have to pay for 2 contracts the one month because of inability to care. But seriously. Customer care is paid to lie to the consumers and always give bureaucratic replies and repeat repeat. imagine getting paid to say sorry and not care. I remember a lady had just started there (she told me) and the amount of information she gave was unreal. The nonsense they are fed to tell the consumers. It is simple. Fix your tower or give me the router that will work. Not my fault your tower is dead for a year, not my fault you cannot fix things. and defiantly not my fault you cannot assist correctly. Least I have a case building. Voice recordings are amazing especially when its a business that lies about support. Pity I do not live in Cape Town. Would of made this so much easier face to face.