1 reviews | Active since Nov 2016

15 Mar 2024, 18:51

Rain like clockwork

Like clockwork, every day after 5 pm, throttled. I have receipts, so if you can please contact me. I can once again share with you.

And maybe, just maybe you will attempt to resolve the issue, not by saying reboot the router, but by getting a technician to solve it, replace the router, or something. Not reboot the router.

0
Replies (2)
Rain
Rain's reply16 Mar 2024, 10:51
Official
Hi Bruce,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain
Rain's reply16 Mar 2024, 10:56
Official
Hi Bruce,

Please kindly note that we have escalated the matter to our Advanced Networks Department and one of our technicians will be in touch to further assist.

Regards,
rain. 

Best regards,