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andre B

1 reviews | Active since Jul 2014

12 Oct 2020, 14:29

RAIN - ***** AND *******!

Still no feedback. I have sent emails from the first of July 2020. @yeoline you keep promising me that an agent will contact me and there has been no feedback. You have taken my R479 and provided me with a sim card where there is no coverage in my area as your website showed. I reported the issue you said agents will call be back but you **** to me. I emailed Amanda Hlushani and Wimile Manyaku but they have ignored me since. Then, you Yeoline promised me twice that someone will contact me but you also ****. I log into my account and then i see an arrears amount of R93.22. I have never even use the service. I was told the service was active but again that was a LIE. So to everybody posting on this review please note that i have decided to take the task up to legal board who are now investigating further. If this can be done to me and other people imagine how much money they are thieving out of us. I am going with my complaint to the media and to various other bodies who will expose the lie behind this service provider. I have never had to deal with such incapacity in my life. This is not the end, the truth behind this curtain of lies will come out!

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Replies (4)
Rain
Rain's reply13 Oct 2020, 09:02
Official
Hi andre

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline
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andre B's update13 Oct 2020, 09:07
Reviewer Update
Hi Yeoline. I have my phone in-front of me. I will wait to see if this really happens. *** that's my number. I have already reported this matter to the media for investigative journalism purposes as i am sick and tired of myself and other people getting used and abused but RAIN.
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andre B's update13 Oct 2020, 09:07
Reviewer Update
Thats my RAIN reference number: ***
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andre B's update14 Oct 2020, 14:41
Reviewer Update
Hi Yeoline. Still not one agent from RAIN has contacted me. Can you provide a reason?